For your reference, this page explains the differences between the product availabilities seen on africanchica.com

In Stock

Items marked as In Stock are available for immediate order, processing, and shipping.

In stock items that include a shipping lead time (e.g. Ships in 1-3 Business Days) are available for immediate order and processing but ships later, within the timeframe listed on africanchica.com. These are generally special order items or items that ship from other locations.

Backorder

Items marked as Backorder are out of stock items available for immediate order, allowing customers to reserve theirs for immediate shipping upon the arrival of our goods.

Whenever possible, backordered products will provide an estimated time of arrival (ETA) in which we expect our next shipment. If a product does not have a backorder ETA, please check back at a later date or click the "Notify Me" button to receive a notification email as soon as the product is in stock.

Orders placed for backorder items are placed in a queue to be shipped on a first-come, first-served basis upon arrival. Due to the high demand for the products we offer, we strongly advise placing an order for a product as soon as possible to guarantee the earliest possible delivery.

Backorder ETAs are only estimated dates of arrival and may be changed without notice as a result of unforeseen circumstances. If your order is time-sensitive, please contact us for possible alternatives.

Out of Stock

Items marked as Out of Stock are sold out items that are currently have no date to be restocked.

Customers are encouraged to click the "Notify Me" button to receive a notification email as soon as the product is in stock or contact us for possible alternatives.

This page outlines the product condition terms used on this site and what you can expect to receive in a shipment from africanchica.com.

Please read product descriptions carefully before placing your purchase. Any exceptions to an item's condition outside of the information we state in the products description will be highlighted in the Additional information tab.

Have questions about a product's condition? Please contact our customer service for assistance.

New

All our products are hand made in the UK and Ghana and are packaged as soon as they are made. We do not refurbish or sell used products. All our products are new and unused. If you feel a clothing item has been previously worn, please contact us.

This page outlines the product packaging terms used on this site and what you can expect to receive in a shipment from africanchica.com.

Please read product descriptions carefully before placing your purchase. Any notable exceptions to an item's packaging will be provided in the Additional information tab.

Have questions about a product's packaging? Please contact our customer service for assistance.

Retail Packaging

Retail packaging is what you would expect to see when purchasing an item directly at a retail store, sealed in its original sealed box straight from the manufacturer or supplier. Retail packaging is often one of two types, retail box or retail blister pack.

Retail Box

Retail box packaging is the most common type of retail packaging that features information about the product, included contents, and other details on the outside for a customer to read from a store shelf or display.

Depending on the product, retail boxes may have plastic trays, inlays, or styrofoam to secure and protect the item during shipment. Some may be sealed with tape or shrink-wrapped.

Often packed inside of a shipping box, some larger items may ship directly in their retail box with a label on the outside.

Retail Blister Pack

Retail blister pack refers to a type of sealed packaging with a pre-formed plastic “pocket” or “shell” commonly used for smaller items, primarily displayed on a store wall or rack.

Blister packs help to keep items protected from external factors like UV rays, humidity, or contamination. They often include a card that outlines the product features, included contents, and other details.

Blister pack products may be shipped inside of a small shipping box or padded envelope when appropriate.

Bulk Pack

Bulk pack packaging often refers to products that come in plain, nondescript boxes, bubble wrap pouches, or small plastic cases that primarily serve to protect the product during shipping.

Some bulk pack products arrive directly from suppliers or manufacturers in that fashion. Others are products received without packaging, such as trays of solid state drives, that are later individually boxed before shipment.

Bulk pack products may be shipped inside of a small shipping box or padded envelope when appropriate.

Bulk Pack

Bulk pack packaging often refers to products that come in plain, nondescript boxes, bubble wrap pouches, or small plastic cases that primarily serve to protect the product during shipping.

Some bulk pack products arrive directly from suppliers or manufacturers in that fashion. Others are products received without packaging, such as trays of solid state drives, that are later individually boxed before shipment.

Bulk pack products may be shipped inside of a small shipping box or padded envelope when appropriate.

Frustration-Free

Frustration-free packaging, also known as easy-open packaging, is a recyclable, environment-friendly solution that comes without excess packaging materials.

Despite having minimal or no plastic trays, inlays, or styrofoam, the compact nature of frustration-free packaging still adequately protects items during shipping.

Frustration-free products are usually shipped inside of a small shipping box or padded envelope when appropriate.

Bundle

A bundle is when two or more products are sold together as a single combined unit. The combined items often relate to each other or can be used together in tandem.

Depending on the products included in each bundle, bundle items may ship together in their individual retail packaging or be packaged all together in a single box inside of a shipping box.

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